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02.09.26

New Silver GLPI Network Partner in France: Helpline

Congratulations! We are pleased to announce our new Silver GLPI Network partner in France: Helpline

UXLINE is the GLPI Center of Expertise at HELPLINE by Everience. As a direct TECLIB partner, the team supports organizations in industrializing their ITSM/ESM processes and modernizing their support services. 

Our consultants cover every component of a GLPI project: ITSM/ESM governance, ITIL process modeling, asset management, service catalogs, SLAs, workflow automation, user portals, and knowledge management.

Beyond solution deployment, UXLINE combines tool expertise, change management, and knowledge management to ensure the adoption and long-term success of ongoing transformations. 

With over ten GLPI projects delivered across various environments, we also manage platform maintenance and operational support (TMA), working directly with TECLIB teams for topics requiring editor-level expertise.

🌐 Website: https://www.helpline.fr

We are excited to see GLPI ITSM expanding internationally and helping more clients through our GLPI Network offering, whether it’s on-premise or in Cloud. Our new partners play a key role in making these services more accessible and ensuring high-quality support.

Being a partner means:

  • Enjoying special discounts
  • Accessing official support
  • Having a privileged contact with a Channel Manager to acquire more clients and boost your reputation in the Open Source ITSM market

If you would like to represent and deploy GLPI in your country, contact us: https://www.glpi-project.org/en/contact/

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