Microsoft Teams - GLPI
Be informed of changes to your tickets in real time on Microsoft Teams
Why configure Microsoft Teams with GLPI?
Technical advantages:
Sends real-time ticket updates to a shared channel.
User advantages:
Improved ticket processing
About
Microsoft Teams
Microsoft Teams is a collaboration platform used by many organizations to facilitate internal communication. It centralizes discussions, calls, video conferences, and file sharing within a single workspace.
In this context, its integration with GLPI makes it possible to connect collaboration tools with IT service management processes, simplifying request tracking and improving team coordination.
