At Teclib’, the official publisher of GLPI, the end of the year is also a chance to come together differently. Before closing out the year, we organized our Teclib’ Day, a day dedicated to conviviality, sharing, and collective reflection, to celebrate our achievements and further strengthen team bonds. 🎄✨
The day began with a culinary teambuilding session at Chefsquare, an experience both friendly and meaningful. Divided into teams, we cooked a menu together, reinforcing cooperation, communication, and team spirit—key values we also apply to GLPI’s development.
In the spirit of the holiday season, this activity also had a solidarity dimension: for every menu prepared, a meal was donated to people facing food insecurity. Recipes were made from fresh, organic, and local products, part of a responsible and committed approach.
It was a warm moment, full of laughter and challenges, where each dish had a double impact: strengthening bonds between colleagues and bringing comfort to those in need.
The afternoon continued in a space designed for exchanges, with collaborative workshops in small groups.
The goal was simple: take the time to talk, share ideas, and reflect together on key topics for Teclib’ and the future of GLPI.
These discussions helped generate shared insights and reinforce team alignment around our priorities.
To wrap up Teclib’ Day, the team gathered for a Secret Santa. A lighthearted and convivial moment to end the year on a positive note, create memories, and strengthen team spirit even more.
This day fully reflects GLPI’s DNA: collaboration, commitment, and human values. By taking the time to come together and exchange ideas, we continue to evolve GLPI with a united team ready to tackle future challenges.
Thank you to everyone 💙
Open Source Experience 2025 brought together key players in open source, free software, and IT service management (ITSM). For GLPI, this edition was an opportunity to strengthen its visibility, present the new features of GLPI 11, and highlight its partner ecosystem.
Over two days, the GLPI teams engaged with IT professionals, decision-makers, and partners around current challenges in asset management, ESM, and responsible digital practices.
For Open Source Experience 2025, GLPI designed a booth structured around three complementary areas, created to meet visitors’ expectations:
This format encouraged technical discussions, focused demonstrations, and exchanges around real IT projects.
The GLPI workshops and talks attracted strong interest during the event.
More than 200 people attended the various sessions over the two days, confirming GLPI’s appeal within the open source ecosystem.
Several GLPI team members shared their expertise on key topics:
Watch video: https://www.youtube.com/shorts/t-krBTKgpBo
These presentations highlighted GLPI’s functional richness and its positioning on current IT challenges.
Open Source Experience 2025 also highlighted the strength of the GLPI partner network. Three of our Platinum partners: EORIS, ITSM Factory, and Infotel, were present at the booth, with a dedicated space.
Their mission:
This joint presence illustrates the importance of partnerships in the success of GLPI projects and the deployment of effective open-source IT solutions.
Beyond the conferences, Open Source Experience 2025 featured numerous informal discussions, demonstrations, and meetings with the open-source community.
These two days confirmed GLPI’s position as a leading open-source solution for IT service management, asset management, and responsible IT practices.
Thank you to all visitors, speakers, and partners for these rich and constructive exchanges.
The GLPI Partners Day 2025, held in the magnificent Hotel Alfonso XIII in Seville 🇪🇸, brought together our official partners from around the world for a full day dedicated to innovation, collaboration, and the future of GLPI.
This 3rd edition was a true celebration of the GLPI ecosystem where technology meets people, and open source continues to grow through the strength of its community.
The day began with a warm welcome, coffee, and opening remarks from Christian C. and Pascal. The morning continued with several presentations from the Teclib' teams:
Each talk reinforced the same message: GLPI’s evolution is driven by its partners and community.
Next, it was time for inspiring partner success stories (REX):
These sessions highlighted how GLPI supports organizations around the world in optimizing their IT service management and driving their digital transformation.
A well-deserved break allowed participants to enjoy a networking lunch in the hotel’s stunning gardens 🌿 an ideal moment for partners to exchange ideas, share experiences, and strengthen collaboration.
Two expert panels brought deep discussions and forward-thinking perspectives:
These panels highlighted the growing role of GLPI Cloud and the importance of innovation to meet tomorrow’s IT challenges.
In the late afternoon, participants discovered the beautiful Gardens of the Alcázar of Seville, a UNESCO World Heritage site 🌸. This guided visit was a surprise moment of relaxation and inspiration, symbolizing the cultural connection behind GLPI’s global network.
The day ended with the much-awaited GLPI Partner Awards Ceremony, celebrating excellence and commitment:
🎉 The celebration continued with a Kahoot quiz a fun moment testing partners’ GLPI knowledge and everyone received a Hindbag GLPI fanny pack 🎒.
Made from organic cotton and recycled materials, Hindbag supports women’s empowerment in India through fair wages and education, aligning perfectly with Teclib’s sustainability values. 🌱
The event concluded with a closing cocktail and a group photo the perfect ending to an inspiring day.
The GLPI Partners Day 2025 once again proved that the strength of GLPI lies in its community, partners, and shared vision.
We can’t wait to continue building the future of open source ITSM together — and to see everyone again next year!
At Teclib’, we firmly believe that the strength of our open-source ecosystem lies in the power of partnerships. Last week, our Channel Manager for Brazil, Nicolas Maymil, visited our partner Pellissari Soluções in Ponta Grossa (PR), further deepening the collaboration that has been key to expanding GLPI’s presence in southern Brazil.
Invited by João, founder and director of PLSS, Nicolas spent two intensive days engaging with the entire PLSS team. These discussions were rich and fruitful focused on identifying new opportunities with GLPI, exchanging strategies, and exploring new possibilities for synergy that will strengthen our mutual growth.
During this visit, several meetings took place between Nicolas and the PLSS management team, composed of Joao Pellissari, Laís Leal, Fábio Maia, and Sergio Paschenda. These discussions highlighted that this collaboration is based on shared values and a common goal: to provide robust and accessible IT service management to companies throughout Brazil, as well as locally in Ponta Grossa.
Nicolas also had the opportunity to present the scope and ambitions of the partnership between Teclib’ and PLSS during a Town Meeting that brought together the entire PLSS team.
The trip also provided a valuable opportunity to deepen our understanding of the local business and tech ecosystem. We had the honor of meeting with Faynara Merege, Secretary of Industry and Commerce of Ponta Grossa, to discuss the dynamics of the local economy and how companies like PLSS play a pivotal role in accelerating technological development in the region.
Our meetings also included discussions with key institutional stakeholders who promote local innovation, industry, and entrepreneurship. Among them were members of ACPIG (Associação Comercial, Industrial e Empresarial de Ponta Grossa): Giorgia Bin Bochenek, Leonardo Puppi Bernardi, and Jeymission Melo. In collaboration with ACPIG, we also had the opportunity to record a podcast about the Teclib’-PLSS partnership and the strategic impact of GLPI in Brazil..
his visit was also an opportunity to present the partnership to the regional media, through several fruitful exchanges that highlighted the tangible impact of this collaboration for PLSS and GLPI in the region. In attendance were:
A special thanks to Eloir for welcoming us at the Jornal da Manhã & Portal A Rede studio, which gave us the opportunity to conduct an exclusive interview broadcast live on the media’s platforms.
These meetings were made possible thanks to the support of Guilherme Dias, who actively assists PLSS in organizing these events and promoting innovation in Ponta Grossa.
This visit also highlighted two great GLPI success stories in Ponta Grossa:
These are further examples of successful GLPI projects in Brazil!
We also had very insightful discussions with Carlos Alberto Wegrow, Head of Information Systems at Grupo Gondaski, a major and multi-sectoral local player. Together, we explored various ways in which GLPI could support their digital transformation and process optimization projects, thus opening up promising prospects for future collaboration.
At Teclib’, we are proud to see how open source solutions like GLPI create value through collaboration and innovation, generating sustainable and long-lasting growth for all stakeholders involved. This visit reaffirms the importance of strategic local partnerships in building a stronger and more sustainable digital future, both in Brazil and around the world.
On May 15, Teclib’ brought its teams together for Teclib’ Day 2025, an event that combines assessment, vision, and team spirit. This day, held at Mama Shelter in Paris, was the perfect opportunity to take stock of our progress, thank the teams for their dedication, and strengthen our ties through enriching and fun activities.
The day began with a warm welcome over coffee at 9:30 a.m., allowing everyone to meet up before the presentations began at 10 a.m.
Finally, our CEO, Pascal, concluded this morning with promising projections and statistics for the coming year.
After a friendly lunch in the warm atmosphere of Mama Shelter, the afternoon took a more interactive turn:
To end on a high note, there was time to relax with aperitifs, cocktails, games of pétanque, and even a magician to amaze the attendees. A festive moment that allowed us to celebrate our successes in a friendly and festive atmosphere.
Teclib’ Day 2025 was a success on every level. It not only strengthened our ties, but also confirmed our shared vision and commitment to our projects. See you at the next Teclib’ Day for a new edition.
Teclib' is delighted to have participated in the SMWorld event in Orlando! This prestigious event organized by HDI was a unique opportunity for us to showcase GLPI, our open source IT service management solution, to an American audience.
This first adventure in the American market was marked by enriching encounters with industry leaders, IT experts, and IT decision-makers. We also had the privilege of speaking with potential partners who share our vision of agile and accessible IT management.
SMWorld allowed us to present the strengths of GLPI to a new audience. Open source, modular, and powerful, our tool continues to draw interest for its ability to meet the needs of modern IT services, whether for asset management, ticketing, or overall IT services.
This first incursion into the American market is an important step for Teclib'. We look forward to continuing this momentum with exciting projects coming soon. Stay tuned for more!
A big thank you to everyone who met us at SMWorld. Your interest and feedback motivate us to continue innovating and advancing our mission: to make IT service management simpler, more efficient, and more accessible. If you would like to learn more about GLPI or discuss potential collaborations, feel free to contact us!
This event, designed to strengthen ties with our community and share the latest updates on GLPI, began at 4:30 PM with the reception of participants.
The conference started at 5:30 PM with an opening speech by our CEO, Pascal Aubry, followed by Loïc Le Fur, Sales Director, and his team of channel managers who work directly with our partners. Daniela Buxo, Marketing Manager, then presented key marketing statistics, our social media presence, and the outlook for the coming year.
We had the pleasure of welcoming Chloé Robin, Director of the web agency Buy The Way, who unveiled the future GLPI website, coming soon. Alexandre Delaunay, GLPI Product Owner, and Arthur Schaefer, GLPI Tech Writer, then captivated the audience by presenting the new features of GLPI 11 and upcoming functionalities.
The session concluded with a Q&A session, providing an enriching exchange between the Teclib team and the partners.
At 7:00 PM, it was time to enjoy an aperitif on the rooftop of the Palazzo Anantara, offering a splendid view of Rome. The evening continued at 8:00 PM with a convivial dinner, where discussions, laughter, and intercultural exchanges marked the end of this unforgettable day.
We sincerely thank all our partners for their presence and active participation. We look forward to seeing you next year for another even more enriching edition. Where will it take place? Stay tuned to find out!
🗓️ From January 20 to 24, 2025
🎟️ €2,500 excl. VAT / participant
🇫🇷 French
Target audience: IT technician, asset manager, helpdesk manager (call center), GLPI functional administrator, quality manager.
Prerequisites:
Program:
Interested? Sign up for the waiting list: https://forms.gle/PAj4cR1TayDP8F2T7
🗓️ From February 3 to 7, 2025
🎟️ €2,500 excl. VAT / participant
🇫🇷 French
Target audience: IT technician, asset manager, head of an IT helpdesk (call center), GLPI functional administrator, quality manager.
Prerequisites:
Program:
Interested? Join the waiting list: https://forms.gle/PAj4cR1TayDP8F2T7
We are organizing a new GLPI training session in March, which will take place in Paris.
🗓️ From March 24 to 28, 2025
🎟️ €2,500 excl. VAT / participant
🇫🇷 French
Target Audience: IT technician, asset manager, help desk manager (call center), GLPI functional administrator, quality manager.
Prerequisites:
- Have a GLPI instance in-house or on glpi-network.cloud, for several months or years, running on version 9.5.x or 10.0.x
- Understand ticket concepts (incident or request), ticket management between teams, ticket lifecycle (new, in progress, resolved, closed)
- Understand category concepts (tickets related to software, office software, business software, tickets related to hardware, printers, computers, monitors, etc.)
- Know how to create a ticket in GLPI, assign it to a group of technicians or a specific person and ensure its processing, resolution, and closure
- The training includes theoretical information on GLPI followed by hands-on workshops: one workshop will be installing a GLPI 10.0.x instance on a Debian 11 server (optional and requires Linux knowledge); other workshops will be done via the GLPI 10.0.x graphical interface.
Program:
- Recap of IT best practices: Asset Management and User Support
- GLPI: prerequisites, installation, update.
- Usability elements.
- Authentication modules: Local accounts and Active Directory integration.
- Entities.
- Profiles.
- Manual asset management.
- User support.
- Operations.
- Plugins: Datainjection and Formcreator
- Advanced functional administration of user support.
- Advanced asset management.
- Presentation of the GLPI Network Offer.
Interested? Sign up for the waiting list: https://forms.gle/PAj4cR1TayDP8F2T7
