Teclib' is happy to announce that GLPI Gold partner in Spain TICGAL launched an app called Gapp, a revolutionary new mobile application designed to seamlessly integrate with GLPI (Gestionnaire Libre de Parc Informatique). Gapp stands out as an essential tool for businesses and individuals looking to manage their IT resources efficiently and effectively.
Free Download Available Now
One of the most compelling features of Gapp is its accessibility. TICGAL is proud to offer Gapp as a free download available on the Google Play Store. This means that users can immediately benefit from its wide range of functionalities without any upfront cost.
Key Features and Benefits
White Label Option for Custom Branding
In addition to its standard features, Gapp offers a unique White Label option. This allows businesses to customize the app with their own branding, creating a personalized experience for their users. The White Label option is ideal for companies looking to maintain brand consistency and offer a tailored IT management tool to their employees or customers.
Get Started with Gapp Today
Download Gapp now from the Google Play Store and experience the future of mobile IT management. For more information about the White Label option and other features, please visit our website.
Useful links
We are happy to announce our new Silver partner in Mexico: Leigtre
We are a team of visionary business professionals with over 15 years of specialized experience in integrating innovative solutions that deliver exceptional value to our customers and business partners.
Our commitment is to carry out our mission and vision, grounded in strong values, through cutting-edge Information Technology.
Website: https://bit.ly/3SnZw8M
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are happy to announce our new Silver partner in Brazil: VoxData Technology.
Voxdata Technology offers its own or integrated solutions, as well as services for its customers' digital transformation journey. They offer comprehensive solutions across a wide range of market verticals and ITSM process modeling and improvement services, using the GLPI tool for implementation and support.Their software factory is CMMI and MPS.BR certified, ensuring quality and efficiency in their solutions.Voxdata Technology offers the following services:
Website: https://bit.ly/3QsNp8UWe are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We would like to share with you that our partner Initiativa in Italy is now a GOLD partner.
Initiativa is an Italian company providing system integration and software development services. They offer a mix of strong skills on enterprise platforms and technologies and a business-oriented approach so to support our clients letting them remaining focused on their business.Their services are:
Website: https://bit.ly/2YkQjkUWe are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are happy to announce our new Silver partner in Malaysia: Intra Logyc SDN BHD.
INTRA LOGYC SDN BHD is based in Malaysia and focuses on looking for enterprise-grade solutions. INTRA LOGYS helps organizations to cut down their initial IT investments by offering robust solutions. The accent is on products and solutions; apart from being proprietary to INTRA LOGYC, they are rapidly becoming transformation tools with some existing customers.
INTRA LOGYC SDN BHD offer the following services:
Website: https://bit.ly/3MiVkmP
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are happy to announce our new Silver partner in Greece and the Netherlands: Digital Systems and Services.
Digital Systems and Services is a leading technology company operating in Northern and Eastern Europe, that provides consulting, integration and support services to businesses and organizations, always focusing on the digital domain. From infrastructure work and specialized systems to vertical projects, we deliver complete solutions and support your work.Using the latest technologies and industry best practices to deliver innovative and effective solutions, we help our clients stay competitive in today’s digital landscape.Digital Systems and Services offers the following services:
Greece's website: https://bit.ly/3tHfvEHNetherland's website: https://bit.ly/4927udxWe are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are happy to announce our new Silver partner in Poland: Hawatel.
Hawatel, a company with a deeply rooted passion for technology, has been providing innovative solutions in IT infrastructure, programming, and consulting services for years. Specializing in comprehensive IT services, our team of experts is engaged in developing and implementing bespoke and efficient technological solutions to assist clients in achieving their business objectives.
With knowledge and experience in IT Service Management (ITSM), we also offer support in the realm of best practices and provide solutions that help organizations optimize their IT service management processes. Hawatel continuously merges tradition with innovation, delivering not only proven but also avant-garde solutions. We take pride in our ability to understand and anticipate the evolving needs of the market, enabling us to deliver the right solutions on time. Our goal is not only to meet but to exceed customer expectations by providing top-tier products and services, as well as actively participating in collectively shaping the future of information technology.
Hawatel offers the following services:
Website: https://bit.ly/3RYC41I
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
Meet Ali Burak, the co-founder of DDOSOFT, a dynamic software development company. Ali's journey with GLPI began a couple of years ago when his team was facing the challenge of expensive agents in their ticket management software, Jira. Seeking an open source solution, Ali discovered GLPI while browsing the internet:
“ It was a couple of years ago. I was working with the Jira software and the agents were getting expensive, so we were looking for an open source solution. I came across GLPI on the internet. I think the first version I tried was 9.3.”
At DDOSOFT, they opted to use GLPI on-premise, managing it through their own virtual data center where they've set up Linux and Windows servers. For their business, Asset Management and Assistance features proved to be crucial:
“When I was looking for a ticket management software, I saw GLPI that apart from being a ticket management software could also take care of the assets and assistance. So I said “let's give it a try”. And, I have installed it and am still using it. We have seen the effects both in Asset management and Assistance. We are now aware of how many devices we actually have in real numbers, and can monitor if something is installed on the computer or if any assets appear. And for Assistance, we have lots of phone calls and now we have control over them. We have a history of what we have done and a knowledge base that we have created to use it if we came across similar issues”.
Ali explains that initially, they were seeking a ticket management software, but GLPI's versatility caught their attention. Not only could it handle tickets efficiently, but it also provided a robust system for asset management and assistance. Intrigued, they decided to give it a try, and the decision paid off. With GLPI, they gained better visibility into their actual device count and could easily track software installations or changes in assets. Assistance also saw a major boost. DDOSOFT now had a structured approach to handling phone calls and queries. With a well-organized history of actions and a growing knowledge base, they efficiently tackled similar issues that cropped up over time. One of their favorite GLPI plugins is the inventory plugin, particularly useful due to their extensive inventory of devices like tablets, computers, and networking equipment. The plugin helps them maintain a clear picture of software installations and device counts across their infrastructure. When asked about the best GLPI feature, Ali highlights Assistance and Helpdesk, citing their ticket and document management capabilities as game-changers. He appreciates the user-friendly interface of the software's newer version, emphasizing its enhanced responsiveness and ease of use. For Ali, the open source nature of GLPI and the strong community support it enjoys are crucial factors. In an industry where pricing matters, having a trustworthy open source community backing the software is invaluable. Ali and his team were able to leverage their technical expertise to install and use GLPI on-premise with confidence:
“Yes, because for companies price is a very important thing. But the most important thing is the open source community. We can trust it. Actually, in commercial versions of some softwares I cannot trust. We had the technical knowledge so we could easily install it and use it on premise”.
Summing up his experience with GLPI, Ali underscores its substantial impact on their business organization. From version nine to the present, GLPI's Assistant and Asset Management modules have played a pivotal role in helping them maintain order and stay on top of their assets. In Ali's own words, GLPI has significantly contributed to the improvement of their business operations.
If you have not tried GLPI yet, you can start a free 45 day trial on GLPI Network Cloud (no credit card needed!): https://glpi-network.cloud/ If you want to download GLPI on-premise and need assistance, our partners-integrators can support you (you will need to have a valid GLPI Network Subscription).
We are proud to state that our solution is used by millions of people worldwide. If you are one of them and you want to contribute the promotion, we invite you to leave your contact details.We will be delighted to hear your story!
We are happy to announce our new Silver partner in Burkina Faso: CVP.
CVP is a Digital Services Company (ESN), offering for more than 18 years solutions related to business information systems (outsourcing, systems integration, systems and networks, IT audit).As part of the partnership established with us, CVP's teams support customers in the success of their projects to set up a service management solution with GLPI.They are with you at all stages of the project: initiation, planning, execution, control and closure.They offer the following services:
Website: https://bit.ly/45inMwiWe are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are happy to announce our new Silver partner in Spain - Abast.
ABAST is an IT solutions integrator with nearly 40 years of experience in the industry, boasting a team of 425 professionals across its offices in Barcelona, Madrid, and Palma. Its range of services and solutions addresses the technological needs of organizations through various areas of specialization:
Within its Governance & Security Services branch, ABAST has a specialized business unit focused on IT Management and Governance that implements solutions to assist IT departments in service management (ITSM), operation automation, and comprehensive observability and monitoring of IT infrastructures and services.
For over 20 years, ABAST has been designing, implementing, and evolving market-leading solutions for IT service management. Leveraging this experience and our high level of expertise, we can assist IT departments in implementing and deploying the most suitable solution for their service management needs.
Website: https://bit.ly/44CqBs4
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
