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We are happy to announce our longterm partner in Spain - TICGAL has become a GOLD level!

TICGAL is a company built around GLPI. In our short history, they have helped more than 200 clients set up the standard solution or reshape GLPI to fit their needs by integrating standard and custom-tailored solutions.

Beyond the ITSM & ITAM native GLPI capabilities, TICGAL has transformed it into a CMMS or an ESM. They also edit a successful multiplatform mobile solution with geolocation capabilities.

Among many solutions, TICGAL offers:

Website: https://tic.gal/en/

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://portal.glpi-network.com/marketplace/formcreator/front/formdisplay.php?id=15

Being a partner means:

Discover all benefits of being a partner here: https://glpi-project.org/partners/

This version is compatible with GLPI 9.5.5 or later only. Users of GLPI 10 must use Formcreator 2.13 or later. Support of GLPI 9.5.4 and earlier has been dropped, see notes of version 2.11.3 to know the reason.

⚠️ Version 2.12.6 had missing files for LDAP questions. This release address this problem.

Help / Contribution needed

Bug Fixes

Verify changelog and download

This version is compatible with GLPI 10.0.

Upgrade from 2.13.0 or later

A database sanity check is done before running the upgrade. If the tables of the plugin have a difference with the expected schema the upgrade will fail with a message similar to the following:

The database schema is not consistent with the installed Formcreator 2.13.0. To see the logs enable the plugin and run the command bin/console glpi:database:check_schema_integrity -p formcreator

It is required to fix the database, using the diff produced by the CLI command given in the message. Once done, try again to upgrade.

ℹ️ If you know what you are doing you may bypass the sanity check from CLI with the following command.

bin/console glpi:plugin:install formcreator -f -p skip-db-check

Possible encoding problems in tickets created in GLPI 9.5 or older

⚠️ GLPI 10.0 encodes rich text content in a different way compared to GLPI 9.5. This revealed some bugs in the plugin in previous versions and GLPI may display old tickets with HTML tags. A CLI tool is available to fix 3 types of inconsistencies. You should test the command in a testing environment or do a backup first.

bin/console glpi:plugins:formcreator:clean_tickets

Bug Fixes

Fonctionnalités

Check the changelog and download

This version is compatible with GLPI 9.5.5 or later only. Users of GLPI 10 must use Formcreator 2.13 or later. Support of GLPI 9.5.4 and earlier has been dropped, see notes of version 2.11.3 to know the reason.

⚠️ This version intends to fix compatibility with GLPI 9.5.10 and 9.5.11 which contains an upgrade of TinyMCE (used for rich text editors). Some other fixes are also available in this release; see the changelog.

⚠️ Important note: Some administrators use business rules relying on the request source field in tickets to distinguish tickets created by Formcreator. A change has been done in the plugin to allow customization of the request source via ticket templates. Target ticktets without template will lose the request source "Formcreator". If business rules use the request source "Formcreator" it is recommended to add a ticket template to target tickets, with a predefiend field "request source" set to "Formcreator".

Bug Fixes

Fonctionnalités

Help / Contribution needed

Check the changelog & download

Following the last releases of 10.0.4 and 9.5.10, an annoying issue has been detected in one of the security fixes provided.
The user is logged out when he tries to switch to another entity.

So, we release new versions to address the bug, you can download them on github:

Une nouvelle version de GLPI est disponible.

This release fixes several security issues that has been recently discovered. Update is recommended!

You can download the GLPI 10.0.4 archive on GitHub.
We also provide a security release for 9.5 branch : GLPI 9.5.10 archive

You will find below the list of security issues fixed in this bugfixes version:

Also, here is a short list of main changes done in this version:

The full changelog is available for more details.

Nous tenons à remercier toutes les personnes qui ont contribué à cette nouvelle version et tous ceux qui contribuent régulièrement au projet GLPI !

Cordialement.

This version is compatible with GLPI 10.0.

Upgrade from 2.13.0 or later

A database sanity check is done before running the upgrade. If the tables of the plugin have a difference with the expected schema the upgrade will fail with a message similar to the following:

The database schema is not consistent with the installed Formcreator 2.13.0.
To see the logs enable the plugin and run the command bin/console glpi:database:check_schema_integrity -p formcreator

It is required to fix the database, using the diff produced by the CLI command given in the message. Once done, try again to upgrade.

ℹ️ If you know what you are doing you may bypass the sanity check from CLI with the following command.

bin/console glpi:plugin:install formcreator -f -p skip-db-check

Possible encoding problems in tickets created in GLPI 9.5 or older

⚠️ GLPI 10.0 encodes rich text content in a different way compared to GLPI 9.5. This revealed some bugs in the plugin in previous versions and GLPI may display old tickets with HTML tags. A CLI tool is available to fix 2 types of inconsistencies. You should test the command in a testing environment or do a backup first.

bin/console glpi:plugins:formcreator:clean_tickets

Bug Fixes

Fonctionnalités

Help / Contribution needed
Locales updates: Some languages don’t have maintainer, or are late (many untranslated content). Please contribute on Transifex.

Check the changelog & download

This version is compatible with GLPI 10.0.

⚠️ You must upgrade from a previous stable version. Upgrading from a development or testing version is not supported.

Bug Fixes

Fonctionnalités

Help / Contribution needed
Locales updates: Some languages don’t have maintainer, or are late (many untranslated content). Please contribute on Transifex.

Check the changelog & download

Une nouvelle version de GLPI est disponible.

This release fixes several critical security issues that has been recently discovered. Update is strongly recommended!

You can download the GLPI 10.0.3 archive on GitHub.
Exceptionally, as we have critical security issues that affects GLPI 9.5, we also release a GLPI 9.5.9 archive.

You’ll find below the list of security issues fixed in this bugfixes version:

Also, here is a short list of main changes done in this version:

The full changelog is available for more details.

Nous tenons à remercier toutes les personnes qui ont contribué à cette nouvelle version et tous ceux qui contribuent régulièrement au projet GLPI !

Cordialement.

This version is compatible with GLPI 10 only.

documentation review and updates

Bug Fixes

Fonctionnalités

Help / Contribution needed
Locales updates: Some languages don’t have maintainer, or are late (many untranslated content). Please contribute on Transifex.

Check the changelog & download

Click here

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