With this new version, we wanted to make your experience easier and optimise your searches. On your home page, you'll find tiles for the most popular topics. One click will take you to the item of your choice. You can also view all the categories either via the FAQ menu or the "view all categories" icon.
The FAQ is now divided into categories to make it easier for you to find what you're looking for. By clicking on the item of your choice, a list of questions will appear. Simply unfold one of them to find your answer.
If a YouTube video is associated with it, it will be highlighted so that you can view it directly from the article.
If necessary, you will be redirected to an article in the knowledge base. This will help you set up the tool you're looking for.
A dedicated menu for plugins
GLPI has a marketplace with a number of plugins, so a page is now dedicated to them. Here you will find installation and configuration procedures, as well as questions you may already have asked yourself.
This page includes procedures for plugins developed (in whole or in part) by Teclib', whether they are available on a subscription basis or not. A tag indicates the subscription level required to download the plugin and whether it is available in the Cloud.
All the videos just a click away!
To simplify your navigation, a "videos" menu is now available directly from the FAQ. Find everything you need in one place
The FAQ is available in English and French. We hope you find it useful and hope you enjoy browsing through our site.
Congratulations ! We are happy to announce our new Silver GLPI Network partner in Romania: European Business Machines SRL
The services offered by EBM SRL:
Website: https://bit.ly/3ugRXad
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are delighted to announce our new Silver GLPI Network partner in France: PBS Co.
PBS Co is a company specialized in:
Website: https://bit.ly/3Sv9QeM
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
Congratulations! We are pleased to announce our new GLPI Network Silver Partner in Paraguay: Bypar S.A
Bypar S.A.Founded in 2017, Bypar S.A has quickly carved out its place in the business solutions space. Its competence covers various areas and has highly experienced professionals in the areas of:
As well as development of web/Android applications and Internet services. Welcome Bypar!
Website: https://bit.ly/496g0aS
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We would like to share with you that our partner INFOTEL in France is now a PLATINUM partner!
GLPI Expert Company since 2006, Infotel has a savoir-faire on all phases of a project.
We provide IT system audits, consulting and expertise, setup and integration of software and solutions. Infotel also offers specific plugin development, training and technical support.
Website: https://bit.ly/3Y7SELW
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
The year 2023 is coming to a close! This year has been marked by numerous exciting developments for Teclib' and GLPI, and we're thrilled to share the highlights with you.
Every year, we offer you a recap of GLPI. Our E-Report 2023 is now available, and you can download it today.
You can download it for free here: https://bit.ly/4axlI6Z.
A big thank you to everyone for your contribution!
Teclib' is happy to announce that GLPI Gold partner in Spain TICGAL launched an app called Gapp, a revolutionary new mobile application designed to seamlessly integrate with GLPI (Gestionnaire Libre de Parc Informatique). Gapp stands out as an essential tool for businesses and individuals looking to manage their IT resources efficiently and effectively.
Free Download Available Now
One of the most compelling features of Gapp is its accessibility. TICGAL is proud to offer Gapp as a free download available on the Google Play Store. This means that users can immediately benefit from its wide range of functionalities without any upfront cost.
Key Features and Benefits



White Label Option for Custom Branding
In addition to its standard features, Gapp offers a unique White Label option. This allows businesses to customize the app with their own branding, creating a personalized experience for their users. The White Label option is ideal for companies looking to maintain brand consistency and offer a tailored IT management tool to their employees or customers.
Get Started with Gapp Today
Téléchargez Gapp now from the Google Play Store and experience the future of mobile IT management. For more information about the White Label option and other features, please visit our website.
Useful links
We are happy to announce our new Silver partner in Mexico: Leigtre
We are a team of visionary business professionals with over 15 years of specialized experience in integrating innovative solutions that deliver exceptional value to our customers and business partners.
Our commitment is to carry out our mission and vision, grounded in strong values, through cutting-edge Information Technology.
Website: https://bit.ly/3SnZw8M
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We are happy to announce our new Silver partner in Brazil: VoxData Technology.
Voxdata Technology offers its own or integrated solutions, as well as services for its customers' digital transformation journey. They offer comprehensive solutions across a wide range of market verticals and ITSM process modeling and improvement services, using the GLPI tool for implementation and support.Their software factory is CMMI and MPS.BR certified, ensuring quality and efficiency in their solutions.Voxdata Technology offers the following services:
Website: https://bit.ly/3QsNp8UWe are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/
We would like to share with you that our partner Initiativa in Italy is now a GOLD partner.
Initiativa is an Italian company providing system integration and software development services. They offer a mix of strong skills on enterprise platforms and technologies and a business-oriented approach so to support our clients letting them remaining focused on their business.Their services are:
Website: https://bit.ly/2YkQjkUWe are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/Being a partner means:
Discover all benefits of being a partner here: https://glpi-project.org/partners/