{"id":442051,"date":"2026-09-02T10:00:00","date_gmt":"2026-09-02T08:00:00","guid":{"rendered":"https:\/\/www.glpi-project.org\/?p=442051"},"modified":"2026-08-05T10:31:21","modified_gmt":"2026-08-05T08:31:21","slug":"new-silver-glpi-network-partner-in-france-helpline","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/fr\/new-silver-glpi-network-partner-in-france-helpline\/","title":{"rendered":"Nouveau Partenaire Silver GLPI Network en France : Helpline"},"content":{"rendered":"<h2 class=\"wp-block-heading\">F\u00e9licitations ! Nous avons le plaisir d'annoncer notre nouveau partenaire Silver GLPI Network en France : Helpline.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">UXLINE est le centre d'expertise GLPI de HELPLINE by Everience. Partenaire direct TECLIB, l'\u00e9quipe accompagne les organisations dans l'industrialisation de leurs processus ITSM\/ESM et la modernisation de leurs services support.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nos consultants interviennent sur l'ensemble des composantes d'un projet GLPI : gouvernance ITSM\/ESM, mod\u00e9lisation des processus ITIL, gestion de parc, catalogues de services, SLA, automatisation des workflows, portails utilisateurs et gestion des connaissances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au-del\u00e0 du d\u00e9ploiement de la solution, UXLINE combine expertise outil, conduite du changement et knowledge management afin de garantir l'adoption et la p\u00e9rennit\u00e9 des transformations engag\u00e9es.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forts de plus de dix projets GLPI men\u00e9s dans des contextes vari\u00e9s, nous assurons \u00e9galement le maintien en condition op\u00e9rationnelle et la TMA des plateformes, en lien direct avec les \u00e9quipes TECLIB pour les sujets n\u00e9cessitant une expertise \u00e9diteur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83c\udf10 Site web: <a href=\"https:\/\/www.helpline.fr\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.helpline.fr<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Nous sommes ravis de voir <strong>GLPI ITSM<\/strong> se d\u00e9velopper \u00e0 l\u2019international et aider davantage de clients gr\u00e2ce \u00e0 notre offre <strong>GLPI Network<\/strong>, qu\u2019il s\u2019agisse d\u2019une solution on-premise ou en <strong>Cloud<\/strong>. Nos nouveaux partenaires jouent un r\u00f4le cl\u00e9 pour rendre ces services plus accessibles et garantir un support de haute qualit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00catre partenaire, c'est<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>B\u00e9n\u00e9ficier de r\u00e9ductions sp\u00e9ciales<\/li>\n\n\n\n<li>Acc\u00e9der au support officiel<\/li>\n\n\n\n<li>Avoir un contact privil\u00e9gi\u00e9 avec un Channel Manager pour acqu\u00e9rir plus de clients et booster votre r\u00e9putation sur le march\u00e9 ITSM Open Source<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous souhaitez repr\u00e9senter et d\u00e9ployer GLPI dans votre pays, contactez-nous :&nbsp;<a href=\"https:\/\/www.glpi-project.org\/fr\/contact\/\">https:\/\/www.glpi-project.org\/en\/contact\/<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restez connect\u00e9s ! Suivez-nous sur nos r\u00e9seaux sociaux !<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/linktr.ee\/GLPI_PROJECT\" target=\"_blank\" rel=\"noreferrer noopener\">Suivre GLPI<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Congratulations! We are pleased to announce our new Silver GLPI Network partner in France:\u00a0Helpline UXLINE is the GLPI Center of Expertise at HELPLINE by Everience. As a direct TECLIB partner, the team supports organizations in industrializing their ITSM\/ESM processes and modernizing their support services.&nbsp; Our consultants cover every component of a GLPI project: ITSM\/ESM governance, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":442053,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[157],"tags":[],"class_list":["post-442051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communaute"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/442051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/comments?post=442051"}],"version-history":[{"count":1,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/442051\/revisions"}],"predecessor-version":[{"id":442052,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/442051\/revisions\/442052"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/media\/442053"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/media?parent=442051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/categories?post=442051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/tags?post=442051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}