{"id":441579,"date":"2026-07-08T10:00:00","date_gmt":"2026-07-08T08:00:00","guid":{"rendered":"https:\/\/www.glpi-project.org\/?p=441579"},"modified":"2026-07-07T15:41:08","modified_gmt":"2026-07-07T13:41:08","slug":"gitex-ai-europe-glpi-presents-its-vision-for-itsm-esm-and-digital-sovereignty-in-berlin","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/fr\/gitex-ai-europe-glpi-presents-its-vision-for-itsm-esm-and-digital-sovereignty-in-berlin\/","title":{"rendered":"GITEX AI Europe : GLPI pr\u00e9sente sa vision de l'ITSM &amp; ESM et de la souverainet\u00e9 num\u00e9rique \u00e0 Berlin"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The&nbsp;<a href=\"https:\/\/www.gitexeurope.com\" target=\"_blank\" rel=\"noopener\">GITEX AI Europe<\/a>&nbsp;exhibition, held on June 30 and July 1 in Berlin, provided an opportunity for the GLPI teams to connect with key players in the European technology sector. Over the course of these two days, we shared our approach to&nbsp;digital sovereignty\u2014an area where the&nbsp;Open Source&nbsp;model delivers concrete solutions for IT infrastructure management.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"441582\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1024x576.jpg\" alt=\"\" class=\"wp-image-441582\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1024x576.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-300x169.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-768x432.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1536x864.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-18x10.jpg 18w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1320x743.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"441584\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1024x768.jpg\" alt=\"\" class=\"wp-image-441584\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1024x768.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-300x225.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-768x576.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1536x1152.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-16x12.jpg 16w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1320x990.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Des \u00e9changes constructifs avec notre \u00e9cosyst\u00e8me international<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ce rendez-vous \u00e0 Berlin a constitu\u00e9 un point de rencontre pour d\u00e9velopper notre r\u00e9seau. Nous avons pu nous entretenir avec des d\u00e9cideurs IT, des administrateurs et des partenaires venus d'Europe, d'Afrique et d'Asie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Ces discussions nous aident \u00e0 aligner notre roadmap avec les besoins terrain et \u00e0 accompagner le d\u00e9ploiement de GLPI \u00e0 l'international. Nous saluons d'ailleurs la pr\u00e9sence de nos partenaires Blueteam et Liop, avec qui nous avons pu \u00e9changer sur place.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"441580\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1024x768.jpg\" alt=\"\" class=\"wp-image-441580\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1024x768.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-300x225.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-768x576.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1536x1152.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-16x12.jpg 16w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1320x990.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"441589\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1024x576.jpg\" alt=\"\" class=\"wp-image-441589\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1024x576.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-300x169.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-768x432.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1536x864.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-2048x1152.jpg 2048w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-18x10.jpg 18w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1320x743.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-scaled.jpg 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">IA, durabilit\u00e9 et transition vers l'ESM<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sur notre stand, les pr\u00e9sentations se sont articul\u00e9es autour des \u00e9volutions techniques de la plateforme et des attentes actuelles du march\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">L'Intelligence Artificielle (AI) : Les cas d'usages de l'IA appliqu\u00e9s au Ticketing et au Helpdesk pour assister les techniciens et optimiser le traitement des demandes.<\/li>\n\n\n\n<li><strong>La durabilit\u00e9 (Green IT) : Le suivi pr\u00e9cis du cycle de vie des \u00e9quipements via les fonctionnalit\u00e9s d'Asset Management, de CMDB et d'Inventory.<\/strong>&nbsp;Precise hardware lifecycle tracking through&nbsp;<strong>Gestion d'actifs<\/strong>,&nbsp;<strong>CMDB<\/strong>, and&nbsp;<strong>Inventaire<\/strong>&nbsp;features.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Ces \u00e9changes ont \u00e9galement permis de montrer comment GLPI couvre les processus ITSM (en alignement avec le framework ITIL), tout en s'\u00e9tendant vers l'ESM (Enterprise Service Management) pour structurer les services des autres d\u00e9partements de l'entreprise (RH, services g\u00e9n\u00e9raux).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Merci \u00e0 nos visiteurs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous remercions les clients, utilisateurs et contributeurs de la communaut\u00e9 Open Source qui sont venus \u00e0 notre rencontre pour partager leurs retours d'exp\u00e9rience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Pour suivre nos actualit\u00e9s techniques et les prochaines \u00e9volutions de GLPI, vous pouvez consulter notre roadmap officielle : <a href=\"https:\/\/www.google.com\/search?q=https:\/\/glpi-project.org\/roadmap\/&amp;authuser=1\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/glpi-project.org\/roadmap\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous souhaitez \u00e9valuer comment GLPI peut s'int\u00e9grer dans votre infrastructure et optimiser votre gestion des services ?<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">\ud83d\udc49<strong> Testez GLPI Network Cloud pendant 45 jours gratuitement<\/strong>\u00a0<a href=\"https:\/\/myaccount.glpi-network.cloud\/register.php\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/myaccount.glpi-network.cloud\/register.php<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The&nbsp;GITEX AI Europe&nbsp;exhibition, held on June 30 and July 1 in Berlin, provided an opportunity for the GLPI teams to connect with key players in the European technology sector. Over the course of these two days, we shared our approach to&nbsp;digital sovereignty\u2014an area where the&nbsp;Open Source&nbsp;model delivers concrete solutions for IT infrastructure management. Constructive exchanges [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":441586,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[154],"tags":[],"class_list":["post-441579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evenements"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/441579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/comments?post=441579"}],"version-history":[{"count":4,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/441579\/revisions"}],"predecessor-version":[{"id":441590,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/441579\/revisions\/441590"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/media\/441586"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/media?parent=441579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/categories?post=441579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/tags?post=441579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}