{"id":419845,"date":"2022-06-02T10:21:30","date_gmt":"2022-06-02T08:21:30","guid":{"rendered":"https:\/\/glpi-project.org\/?p=419845"},"modified":"2025-06-16T13:21:37","modified_gmt":"2025-06-16T12:21:37","slug":"new-platinum-partner-itsm-factory","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/fr\/new-platinum-partner-itsm-factory\/","title":{"rendered":"New Platinum Partner: ITSM Factory"},"content":{"rendered":"<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We are very proud to announce that our partner\u00a0<strong>ITSM Factory has become Platinum<\/strong>! At Teclib we are looking forward to continue the collaboration on this new level.<\/p><\/blockquote><p>ITSM Factory supports customers in their process of continuous improvement of the quality of their services while respecting their business and regulatory constraints.<\/p><p>ITSM Factory\u2019s experts master the standards of good practice such as ITIL and the standards applicable to IT (ISO 20000, 27001, etc.). They manage to simplify daily management of customer\u2019s IT services.<\/p><p>Our GLPI consultants offer support at each stage of the project; from auditing to training users while going through integration and specific development.<\/p><p>Their expertises are:<\/p><ul class=\"wp-block-list\"><li>IT Process;<\/li><li>Good practices;<\/li><li>Safety and regulations.<\/li><\/ul><p><strong>Website:<\/strong>&nbsp;<a href=\"https:\/\/itsm-factory.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/itsm-factory.com\/<\/a><\/p><p>Nous sommes ravis que la solution GLPI ITSM soit de plus en plus repr\u00e9sent\u00e9e dans le monde entier et que le service d'abonnement GLPI Network (notre offre de support pour l'on-premises \u2013 s\u00e9curisez votre infrastructure informatique) sera disponible pour plus de clients gr\u00e2ce \u00e0 nos nouveaux partenaires.<\/p><p>Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us:\u00a0https:\/\/glpi-project.org\/contact\/<\/p><p>Being a partner means:<\/p><ul class=\"wp-block-list\"><li>Avoir un acc\u00e8s direct \u00e0 l'expertise technique de Teclib ;<\/li><li>B\u00e9n\u00e9ficiez de r\u00e9ductions sp\u00e9ciales ;<\/li><li>Access official support,<\/li><li>De nombreux autres outils qui vous aideront \u00e0 gagner plus de clients et \u00e0 accro\u00eetre votre r\u00e9putation sur le march\u00e9 en ajoutant ITSM open source \u00e0 votre portefeuille.<\/li><\/ul><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Discover all benefits of being a partner here:\u00a0https:\/\/glpi-project.org\/partners\/<\/p><\/blockquote>","protected":false},"excerpt":{"rendered":"<p>We are very proud to announce that our partner\u00a0ITSM Factory has become Platinum! At Teclib we are looking forward to continue the collaboration on this new level. ITSM Factory supports customers in their process of continuous improvement of the quality of their services while respecting their business and regulatory constraints. ITSM Factory\u2019s experts master the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[157],"tags":[],"class_list":["post-419845","post","type-post","status-publish","format-standard","hentry","category-communaute"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/419845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/comments?post=419845"}],"version-history":[{"count":1,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/419845\/revisions"}],"predecessor-version":[{"id":436386,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/posts\/419845\/revisions\/436386"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/media?parent=419845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/categories?post=419845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/fr\/wp-json\/wp\/v2\/tags?post=419845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}