{"id":441579,"date":"2026-07-08T10:00:00","date_gmt":"2026-07-08T08:00:00","guid":{"rendered":"https:\/\/www.glpi-project.org\/?p=441579"},"modified":"2026-07-07T15:41:08","modified_gmt":"2026-07-07T13:41:08","slug":"gitex-ai-europe-glpi-presents-its-vision-for-itsm-esm-and-digital-sovereignty-in-berlin","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/en\/gitex-ai-europe-glpi-presents-its-vision-for-itsm-esm-and-digital-sovereignty-in-berlin\/","title":{"rendered":"GITEX AI Europe: GLPI presents its vision for ITSM, ESM, and digital sovereignty in Berlin"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The&nbsp;<a href=\"https:\/\/www.gitexeurope.com\" target=\"_blank\" rel=\"noopener\">GITEX AI Europe<\/a>&nbsp;exhibition, held on June 30 and July 1 in Berlin, provided an opportunity for the GLPI teams to connect with key players in the European technology sector. Over the course of these two days, we shared our approach to&nbsp;digital sovereignty\u2014an area where the&nbsp;Open Source&nbsp;model delivers concrete solutions for IT infrastructure management.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"441582\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1024x576.jpg\" alt=\"\" class=\"wp-image-441582\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1024x576.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-300x169.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-768x432.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1536x864.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-18x10.jpg 18w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201-1320x743.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/07ccce1a-8eed-4871-98cd-1fb3d9e2d201.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"441584\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1024x768.jpg\" alt=\"\" class=\"wp-image-441584\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1024x768.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-300x225.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-768x576.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1536x1152.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-16x12.jpg 16w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f-1320x990.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/218ce635-096b-46f2-8acd-93516b8b498f.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Constructive exchanges with our international ecosystem<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This event in Berlin served as a strategic meeting point to grow our network. We had the opportunity to meet with IT decision-makers, administrators, and partners from Europe, Africa, and Asia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These discussions help us align our roadmap with on-the-ground requirements and support the international deployment of GLPI. We would also like to acknowledge the presence of our partners <strong><a href=\"https:\/\/blueteam.de\" target=\"_blank\" rel=\"noreferrer noopener\">Blueteam<\/a><\/strong>&nbsp;and&nbsp;<strong><a href=\"https:\/\/www.liop.com\" target=\"_blank\" rel=\"noreferrer noopener\">Liop<\/a><\/strong>, with whom we were able to collaborate on-site.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"441580\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1024x768.jpg\" alt=\"\" class=\"wp-image-441580\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1024x768.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-300x225.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-768x576.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1536x1152.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-16x12.jpg 16w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam-1320x990.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/blueteam.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"441589\" src=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1024x576.jpg\" alt=\"\" class=\"wp-image-441589\" srcset=\"https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1024x576.jpg 1024w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-300x169.jpg 300w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-768x432.jpg 768w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1536x864.jpg 1536w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-2048x1152.jpg 2048w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-18x10.jpg 18w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-1320x743.jpg 1320w, https:\/\/www.glpi-project.org\/wp-content\/uploads\/2026\/07\/liop-image-1-scaled.jpg 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">AI, sustainability, and the transition to ESM<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At our booth, presentations focused on the platform's technical evolutions and current market expectations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Artificial Intelligence (AI):<\/strong>&nbsp;AI use cases applied to&nbsp;<strong>Ticketing<\/strong>&nbsp;and&nbsp;<strong>Helpdesk<\/strong>&nbsp;workflows to assist technicians and optimize request handling.<\/li>\n\n\n\n<li><strong>Sustainability (Green IT):<\/strong>&nbsp;Precise hardware lifecycle tracking through&nbsp;<strong>Asset Management<\/strong>,&nbsp;<strong>CMDB<\/strong>, and&nbsp;<strong>Inventory<\/strong>&nbsp;features.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These interactions also demonstrated how GLPI addresses&nbsp;<strong>ITSM<\/strong>&nbsp;processes (aligned with the&nbsp;<strong>ITIL<\/strong>&nbsp;framework) while expanding toward&nbsp;<strong>ESM<\/strong>&nbsp;(Enterprise Service Management) to structure services for other corporate departments (such as HR and facilities management).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Thank you to our visitors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We would like to thank the clients, users, and Open Source community contributors who visited our booth to share their feedback and experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To follow our technical updates and the upcoming evolutions of GLPI, you can view our official roadmap:&nbsp;<a href=\"https:\/\/www.google.com\/search?q=https:\/\/glpi-project.org\/roadmap\/&amp;authuser=1\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/glpi-project.org\/roadmap\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Would you like to evaluate how GLPI can integrate into your infrastructure and optimize your service management?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49<strong> Try GLPI Network Cloud free for 45 days!<\/strong>&nbsp;<a href=\"https:\/\/myaccount.glpi-network.cloud\/register.php\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/myaccount.glpi-network.cloud\/register.php<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The&nbsp;GITEX AI Europe&nbsp;exhibition, held on June 30 and July 1 in Berlin, provided an opportunity for the GLPI teams to connect with key players in the European technology sector. Over the course of these two days, we shared our approach to&nbsp;digital sovereignty\u2014an area where the&nbsp;Open Source&nbsp;model delivers concrete solutions for IT infrastructure management. Constructive exchanges [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":441586,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[154],"tags":[],"class_list":["post-441579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evenements"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/441579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/comments?post=441579"}],"version-history":[{"count":4,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/441579\/revisions"}],"predecessor-version":[{"id":441590,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/441579\/revisions\/441590"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media\/441586"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media?parent=441579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/categories?post=441579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/tags?post=441579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}