{"id":434962,"date":"2024-10-22T12:28:04","date_gmt":"2024-10-22T12:28:04","guid":{"rendered":"https:\/\/glpi.instawp.xyz\/?p=434962"},"modified":"2025-06-16T13:14:06","modified_gmt":"2025-06-16T12:14:06","slug":"join-our-glpi-administration-training-in-march-2025","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/en\/join-our-glpi-administration-training-in-march-2025\/","title":{"rendered":"Join our GLPI Administration training in March 2025"},"content":{"rendered":"<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><h2 class=\"wp-block-heading\"><strong>We are organizing a new GLPI training session in March, which will take place in Paris.<\/strong><\/h2><p class=\"has-medium-font-size\">\ud83d\uddd3\ufe0f <strong>From March 24 to 28, 2025<\/strong><\/p><p>\ud83c\udf9f\ufe0f \u20ac2,500 excl. VAT \/ participant<\/p><p>\ud83c\uddeb\ud83c\uddf7 French<\/p><p><strong>Target Audience:<\/strong> IT technician, asset manager, help desk manager (call center), GLPI functional administrator, quality manager.<\/p><p><strong>Prerequisites:<\/strong><\/p><ul class=\"wp-block-list\"><li>Have a GLPI instance in-house or on glpi-network.cloud, for several months or years, running on version 9.5.x or 10.0.x<\/li><li>Understand ticket concepts (incident or request), ticket management between teams, ticket lifecycle (new, in progress, resolved, closed)<\/li><li>Understand category concepts (tickets related to software, office software, business software, tickets related to hardware, printers, computers, monitors, etc.)<\/li><li>Know how to create a ticket in GLPI, assign it to a group of technicians or a specific person and ensure its processing, resolution, and closure<\/li><li>The training includes theoretical information on GLPI followed by hands-on workshops: one workshop will be installing a GLPI 10.0.x instance on a Debian 11 server (optional and requires Linux knowledge); other workshops will be done via the GLPI 10.0.x graphical interface.<\/li><\/ul><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong>Program:<\/strong><\/p><\/blockquote><ul class=\"wp-block-list\"><li>Recap of IT best practices: Asset Management and User Support<\/li><li>GLPI: prerequisites, installation, update.<\/li><li>Usability elements.<\/li><li>Authentication modules: Local accounts and Active Directory integration.<\/li><li>Entities.<\/li><li>Profiles.<\/li><li>Manual asset management.<\/li><li>User support.<\/li><li>Operations.<\/li><li>Plugins: Datainjection and Formcreator<\/li><li>Advanced functional administration of user support.<\/li><li>Advanced asset management.<\/li><li>Presentation of the GLPI Network Offer.<\/li><\/ul><p><strong>Interested? Sign up for the waiting list:<\/strong> <a href=\"https:\/\/forms.gle\/PAj4cR1TayDP8F2T7\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/forms.gle\/PAj4cR1TayDP8F2T7<\/a><\/p><div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><\/blockquote><h3 class=\"wp-block-heading has-large-font-size\">Follow us on our social networks!<\/h3><div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/linktr.ee\/teclib\" target=\"_blank\" rel=\"noreferrer noopener\">Join us!<\/a><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Follow us on our social networks!<\/p>\n","protected":false},"author":2,"featured_media":434964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[154],"tags":[],"class_list":["post-434962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evenements"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/434962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/comments?post=434962"}],"version-history":[{"count":1,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/434962\/revisions"}],"predecessor-version":[{"id":436244,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/434962\/revisions\/436244"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media\/434964"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media?parent=434962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/categories?post=434962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/tags?post=434962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}