{"id":417027,"date":"2021-11-10T12:53:32","date_gmt":"2021-11-10T11:53:32","guid":{"rendered":"https:\/\/glpi-project.org\/?p=415833"},"modified":"2025-06-16T13:22:35","modified_gmt":"2025-06-16T12:22:35","slug":"glpi-vizir-chatbot","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/en\/glpi-vizir-chatbot\/","title":{"rendered":"New Collaboration: Vizir x GLPI!"},"content":{"rendered":"<p><strong>GLPI Vizir Chatbot: We are pleased to announce a new <a href=\"https:\/\/plugins.glpi-project.org\/#\/plugin\/vizir\">collaboration between GLPI and Vizir<\/a>!<\/strong><\/p><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Vizir is a French chatbot solution provider offering content management, live chat, and automation. In short, Vizir lets you create a bot without coding, fully customizable to meet your needs.<\/p><\/blockquote><p>Why you can use it: <\/p><ul class=\"wp-block-list\"><li>Qualify incidents and route them to the right team based on topic and urgency<\/li><li>Perform searches in the GLPI knowledge base directly from the chatbot hosted on Teams or Hangout (or any other platform)<\/li><li>Reduce the number of GLPI tickets by enabling self-resolution for level 0 or level 1 incidents. A ticket can be created via the chatbot if the issue persists.<\/li><li>Easily create a ticket in GLPI, check its status, modify a request with one sentence. Save time and improve the user experience.<\/li><li>Create a seamless experience by automating certain actions: password reset, guest Wi-Fi access creation.<\/li><li>And much more!<\/li><\/ul><p><strong>You can discover Vizir on the GLPI Marketplace and try it now on the GLPI Network Cloud platform:  https:\/\/www.glpi-network.cloud\/<\/strong><\/p><p>Also discover all our GLPI partners: <a href=\"https:\/\/glpi-project.org\/fr\/partenaires-officiels\/\">click here<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>GLPI Vizir Chatbot: We are pleased to announce a new collaboration between GLPI and Vizir! Vizir is a French chatbot solution provider offering content management, live chat, and automation. In short, Vizir lets you create a bot without coding, fully customizable to meet your needs. Why you can use it: You can discover Vizir on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[154],"tags":[],"class_list":["post-417027","post","type-post","status-publish","format-standard","hentry","category-evenements"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/417027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/comments?post=417027"}],"version-history":[{"count":1,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/417027\/revisions"}],"predecessor-version":[{"id":436410,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/posts\/417027\/revisions\/436410"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media?parent=417027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/categories?post=417027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/tags?post=417027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}