{"id":433125,"date":"2024-10-10T15:25:28","date_gmt":"2024-10-10T15:25:28","guid":{"rendered":"https:\/\/glpi.instawp.xyz\/?post_type=integration&#038;p=433125"},"modified":"2025-07-02T17:32:51","modified_gmt":"2025-07-02T16:32:51","slug":"webhook","status":"publish","type":"integration","link":"https:\/\/www.glpi-project.org\/en\/integration\/webhook\/","title":{"rendered":"Webhook (Plugin Collaborative Tools)"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Why use Webhooks with GLPI?<\/h2>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><strong>Technical advantages:<\/strong><\/h3>\n<p>Collaborative tools allow you to automate notifications and integrate real-time alerts into other applications (Teams, Mattermost, Telegram, Rocket Chat, Slack, etc.), making incident management and team communication easier.<\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><strong>User advantages:<\/strong><\/h3>\n<p>They receive instant updates on the status of their tickets via their preferred collaboration tools, which improves transparency and enhances engagement in the support process.<\/p>\n<p><\/p>","protected":false},"featured_media":435306,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false},"class_list":["post-433125","integration","type-integration","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/integration\/433125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/integration"}],"about":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/types\/integration"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media\/435306"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/en\/wp-json\/wp\/v2\/media?parent=433125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}