{"id":442051,"date":"2026-09-02T10:00:00","date_gmt":"2026-09-02T08:00:00","guid":{"rendered":"https:\/\/www.glpi-project.org\/?p=442051"},"modified":"2026-08-05T10:31:21","modified_gmt":"2026-08-05T08:31:21","slug":"new-silver-glpi-network-partner-in-france-helpline","status":"publish","type":"post","link":"https:\/\/www.glpi-project.org\/br\/new-silver-glpi-network-partner-in-france-helpline\/","title":{"rendered":"New Silver GLPI Network Partner in France: Helpline"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Congratulations! We are pleased to announce our new Silver GLPI Network partner in France:\u00a0Helpline<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">UXLINE is the GLPI Center of Expertise at HELPLINE by Everience. As a direct TECLIB partner, the team supports organizations in industrializing their ITSM\/ESM processes and modernizing their support services.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our consultants cover every component of a GLPI project: ITSM\/ESM governance, ITIL process modeling, asset management, service catalogs, SLAs, workflow automation, user portals, and knowledge management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond solution deployment, UXLINE combines tool expertise, change management, and knowledge management to ensure the adoption and long-term success of ongoing transformations.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With over ten GLPI projects delivered across various environments, we also manage platform maintenance and operational support (TMA), working directly with TECLIB teams for topics requiring editor-level expertise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site <a href=\"https:\/\/www.helpline.fr\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.helpline.fr<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">We are excited to see&nbsp;<strong>GLPI ITSM<\/strong>&nbsp;expanding internationally and helping more clients through our&nbsp;<strong>GLPI Network&nbsp;<\/strong>offering, whether it\u2019s on-premise or in&nbsp;<strong>Cloud<\/strong>. Our new partners play a key role in making these services more accessible and ensuring high-quality support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ser parceiro significa<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aproveitando descontos especiais<\/li>\n\n\n\n<li>Acessando o suporte oficial<\/li>\n\n\n\n<li>Ter um contato privilegiado com um Channel Manager para adquirir mais clientes e impulsionar sua reputa\u00e7\u00e3o no mercado de ITSM Open Source<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea gostaria de representar e implantar o GLPI em seu pa\u00eds, entre em contato conosco:&nbsp;<a href=\"https:\/\/www.glpi-project.org\/br\/contato\/\">https:\/\/www.glpi-project.org\/en\/contact\/<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fique conectado! Siga-nos nas nossas redes sociais!<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/linktr.ee\/GLPI_PROJECT\" target=\"_blank\" rel=\"noreferrer noopener\">Follow us<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Congratulations! We are pleased to announce our new Silver GLPI Network partner in France:\u00a0Helpline UXLINE is the GLPI Center of Expertise at HELPLINE by Everience. As a direct TECLIB partner, the team supports organizations in industrializing their ITSM\/ESM processes and modernizing their support services.&nbsp; Our consultants cover every component of a GLPI project: ITSM\/ESM governance, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":442053,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[157],"tags":[],"class_list":["post-442051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communaute"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/posts\/442051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/comments?post=442051"}],"version-history":[{"count":1,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/posts\/442051\/revisions"}],"predecessor-version":[{"id":442052,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/posts\/442051\/revisions\/442052"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/media\/442053"}],"wp:attachment":[{"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/media?parent=442051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/categories?post=442051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glpi-project.org\/br\/wp-json\/wp\/v2\/tags?post=442051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}