GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to (...)
4 April 2012
The official GLPI 0.83 tarball is now available from download on the project web-site.
Here a non exhaustive list of the new functionnalities offered by this version:
Servicedesk : Recurrent ticket management
Servicedesk : Problem management - ITIL
Servicedesk : Tickets could use template
Servicedesk : Use delegation to create ticket
Servicedesk : Check technician availability
Général : Several mail adress for users
Général : Manage target for reminders and knowledge base (entities, profils, users)
Général : Specify end of life for reminder
See changelog for more details :
Many thanks to contributors, translators and beta-testers.