1

Topic: Add Automatic Follow up

Is there anyway to reply the automatic email from  GLPI and the system automatically add a follow up the ticket?

2

Re: Add Automatic Follow up

That should be the default behavior.  Just don't change the subject line when replying.

Thanks,
Dan

3

Re: Add Automatic Follow up

Dan,

Thanks a lot... worked very welll....


Vinicius Lemos